Advertisement
Technology Blog

Apple MacBooks get free fix for faulty rubber bottoms

By Tiffany Hsu
Share

This article was originally on a blog post platform and may be missing photos, graphics or links. See About archive blog posts.

Apple is replacing the bottom cases of some recently sold MacBooks for free after reports of the rubber surface separating from the underside of the computer.

The problem has shown up on some laptops shipped between October 2009 and last month.

Apple is offering three fixes. Users can bring the computer to experts at the Genius Bars located in retail stores or they can work with an authorized service provider for a new case.

Advertisement

Otherwise, handy owners can go online to order a replacement kit, which includes the bottom case along with a screwdriver, screws and instructions.

For customers who have already paid for a substitute case, Apple said it will give out refunds.

RELATED:

Apple offers new and improved MacBook Pro laptops

Apple MacBook Pro line gets faster processors, FaceTime HD, Intel Thunderbolt I/O

-- Tiffany Hsu [follow me]

Advertisement
Technology Blog
Tiffany Hsu

Tiffany Hsu is a former staff writer for the Los Angeles Times. Previously, she wrote about the California economy, fast food, restaurants, retail and alternative energy for the Business section. A Bay Area native, UC Berkeley graduate and eternal Nor-Cal fan, she once worked for the San Francisco Bay Guardian. She also did a stint at the Richmond Times-Dispatch, where she developed a passion for sweet tea. She still has faith that someday she’ll find two economists who agree.

Advertisement