IOS 4 software problems also plaguing iPhone 3GS, users say

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Apple CEO Steve Jobs unveils the iOS 4 operating system during the Apple Worldwide Developers Conference in San Francisco in June. Credit: Robert Galraith / Reuters

Apparently, Apple’s iOS 4 issues aren’t limited to the 2-year-old iPhone 3G. Apple Inc.’s support forum is piling up with user complaints that their iPhone 3GS, which rolled out last year, is also experiencing slowness, drained battery life, intermittent crashes, rebooting during phone calls and other odd glitches after updating to the new operating system.

“My phone will freeze and I have to reboot and it takes a long time (4-5 min) for the Apple logo to disappear and the phone start to work,” wrote one iPhone 3GS user on the forum on Monday. “Apparently a lot of users have the same problem after updating the software.”

Apple has not returned phone calls or e-mails for comment.

Similar complaints from iPhone 3G users have been reported in Apple’s discussion forums and various blogs since the iOS 4 debuted in June.

The iOS 4 is compatible with the iPhone 4, iPhone 3GS and iPhone 3G models and boasts more than 100 new features as well as improved battery life. Some of the features, however, are not compatible with the 3G model, including multitasking, which allows multiple applications to run at the same time.

Issues regarding updates to the iPhone 3G have already gotten the attention of the Cupertino, Calif.-based company, which said Monday that it was investigating the problem. It has not said anything about the iPhone 3GS.

Although it’s apparently impossible to revert back to the older operating system, some users are wishing on the forums that they could do so.

-- Kristena Hansen