Advertisement

Video: Crackdown on phone bill ‘cramming’ falls short

Share

This article was originally on a blog post platform and may be missing photos, graphics or links. See About archive blog posts.

It’s too easy for people to get stuck with unauthorized charges, so the state Public Utilities Commission has ordered companies like AT&T and Verizon to ensure that third-party billings are legitimate. That’s fine, but other safeguards are necessary, consumer columnist David Lazarus says.

He gives the example of one Hancock Park resident who discovered a pair of monthly charges for $8.23 each on his AT&T bill. In the video and in his column today, Lazarus describes what he found out about the mystery charges.

Advertisement
Advertisement