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Parts of Coachella Valley lose 911 service

July 14, 2011 |  2:09 pm

Coach The 911 emergency phone system for a portion of the Coachella Valley went down Thursday morning, local officials confirmed.

The outage was apparently caused when a backhoe hit a fiber-optic transmission line during construction work, according to a local press report.

Cathedral City was one area affected, beginning at 9:43 a.m., according to a police dispatcher who declined to give her name. By 1:45 p.m., the service appeared to be working again, she said.
The problem did not affect areas handled by the Riverside County Sheriff’s Department, including Palm Desert, Rancho Mirage and Indian Wells, said Cpl. Courtney Donowho, the sheriff's public information officer.

Palm Springs also was spared, although that city lost its 911 service for a time on June 27, said communications director Amy Blaisdell. 

If 911 does not work, residents can call their local police agency directly. Directory assistance can help them determine whom to call, as would any local law-enforcement agency or fire department.


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-- Howard Blume

Map: Marker shows approximate location of Coachella Valley in California. Source: Google Maps