Waxman asks postmaster general about mailbox removals
Responding to an "unprecedented number of complaints" from constituents, U.S. Rep. Henry A. Waxman (D-Los Angeles) this week wrote to Postmaster General John E. Potter for an explanation about why so many mailboxes had been removed in the L.A. area.
Noting that many residents had complained that boxes were removed without warning, Waxman asked Potter a few questions: What criteria are used to determine whether a box will be removed? How are data collected to demonstrate that the criteria were met? How and how far in advance are customers notified that a box will be removed? Can customers appeal the removal and ask that a box be returned?
In March, U.S. Postal Service officials said the removals were part of an ongoing effort to reevaluate mail collection and routes nationwide, a process accelerated by the economic downturn.
Waxman's office said he has not yet received a reply.
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