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Weather-related damage knocks out South Coast Repertory website

January 22, 2010 |  4:45 pm


Theatergoers trying to access the website for South Coast Repertory this week have encountered hanging browsers and mysterious error messages. The culprit? Weather-related damage to the theater company's facilities in Costa Mesa caused the website outages and prevented people from buying tickets online, according to a spokeswoman.

The storms that have passed over Southern California this week caused flooding in the ceilings of the company's administrative offices, said the spokeswoman. Some of the company's Web servers that host the site were affected by the flooding. In addition, the storm caused damage to one of the company's T-1 lines.  Adding to the problems, the company's phones were down on Tuesday as a result of flooding.

South Coast Repertory said that its website was down all day Tuesday. It also said that the website experienced outages starting late Thursday night around midnight that continued to Friday morning.

At the moment, the website appears to be working normally. "We think our problems are solved," said the company spokeswoman.

The company said it is waiting for the rains to end before it assesses the full damage and the monetary costs. The spokeswoman said that the "theaters are fine, we want people to know. You won't be sitting in puddles of water."

Now playing on its stages:"Ordinary Days" (through Jan. 24) and "Fences" (through Feb .21).

-- David Ng

Photo: South Coast Repertory. Credit: Don Bartletti