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Category: Verizon

Motorola Droid Xyboard 10.1 tablet review [Video]

Motorola's Xyboard tablet line is just about everything I wished the Motorola Xoom had been when it was released not even a year ago.

The Xoom, Motorola's first attempt to build an iPad-competing tablet, was critically acclaimed when it launched last February. It even won the Best of Show award at the 2011 Consumer Electronics Show in Las Vegas.

But the Xoom, which sported a 10.1-inch screen, was a bit too heavy (1.6 pounds) and much too expensive (launching with an $800 price tag), and the 3G and 4G models were available only through Verizon. The 4G capabilities were also delayed about seven months, and when they did arrive, Xoom owners had to mail in their tablets to get a 4G hardware upgrade.

Thankfully, in the Xyboard, it seems Motorola has made up for most (but not all) of its missteps with the Xoom.

For one thing, the Xyboard prices are more acceptable.

The Wi-Fi-only version of the Xyboard starts at $399.99 for the 8.2-inch model and at $499.99 for the 10.1-inch model. The Verizon-exclusive 4G version, known as the Droid Xyboard, starts at $429.99 for the 8.2-inch model and at $529.99 for the 10.1-inch model -- that is, as long as you sign a two-year data plan along with the tablet. (All four of the prices named are for tablets with 16 gigabytes of storage.)

Both the 8.2-inch and 10.1-inch Xyboards have touch screens with a resolution of 1280 x 800 pixels.

The Motorola Droid Xybaord 10.1, left, next to the Samsung Galaxy Tab 10.1 and the Apple iPad 2.

The Xyboard 10.1 is thin and light, and physically felt much more competitive with Apple's iPad and Samsung's Galaxy Tab 10.1, the two high-end tablets against which I think the Xyboard 10.1 will be competing most for consumer dollars. The Asus Transformer Prime tablet, a tablet I haven't yet tried, is likely be in this category as well.

In my time testing the 4G-equipped Droid Xyboard 10.1, it was clear more than just the pricing strategy was different with Motorola's new tablets.

Inside, the Xyboard 10.1 is fitted with a 1.2-gigahertz dual core processor and 1 gigabyte of RAM, which powers the tablet to speedy performance that lived up to its price tag.

In the front and rear are 5-megapixel cameras, which shoot detailed photos and 720p video out back too. They aren't as sharp as some 5-megapixel cameras I've seen on smartphones like the Samsung Galaxy Nexus, Apple iPhone 4 and Nokia Lumia 710, but they're far better than the lackluster cameras in the iPad 2 and the Galaxy Tab.

The Xyboard 10.1 is just 0.35 inches thick and weighs 1.32 pounds, making the inclusion of such high-resolution cameras and a rear LEG flash all the more impressive. It also has dual stereo speakers in the back, which sound good for a tablet (better than speakers on the iPad and the Galaxy Tab 10.1) but don't replace a good set of headphones.

The displays on the Xyboard 10.1 were another high point, responding to touch input quickly and rendering websites, apps and videos sharply, clearly and brightly. Unlike the iPad or the Galaxy Tab 10.1, the Xyboard has a mini-HDMI port built in, so it's easy to hook the tablet up to a TV set.

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Droid Razr Maxx with bigger battery to launch on Verizon

Motorola Droid Razr Maxx

When I reviewed the Motorola Droid Razr in November, I had a lot of good things to say about the Verizon-exclusive handset, but I also had a complaint when it came to battery life.

"Daily charging would be a part of life with the Razr and anyone considering buying this phone should have a charger at home, work and in the car," I wrote.

And evidently, I wasn't the only one who thought the Razr could do better when it came to holding a charge -- lots of other tech critics complained too. Motorola seems to have agreed also, which is why the company is releasing the Droid Razr Maxx through Verizon on Thursday.

The Razr Maxx, as I reported before, is the same fantastic phone as the Razr, but it features a bigger battery.

With a bigger battery comes a thicker phone, so the Razr Maxx will be 0.35-inches thick compared with the Razr, which is just 0.28-inches thick. Yeah, they're both pretty thin, but the Razr Maxx won't be able to claim its place as the thinnest 4G phone on the market the way the original Razr does.

Other specs included a 4.3-inch screen, 1.2-gigahertz processor, an 8-megapixel rear-facing camera that can shoot 1080-pixel video, a front-facing camera for video chat and 32 gigabytes of storage (16 gigabytes of storage built into the phone and the rest coming on a 16-gigabyte microSD card).

The price for the Droid Maxx will be the same as the skinnier Razr when it launched -- $299.99 on a two-year Verizon data plan. The first Razr was dropped to $199.99 earlier this month. Both run on Google's Android Gingerbread operating system.

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-- Nathan Olivarez-Giles

Nathan Olivarez-Giles on Google+

Twitter.com/nateog

Image: The Motorola Droid Razr Maxx. Credit: Verizon Wireless/Motorola

Verizon cuts price and memory storage of Droid Razr, as expected

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One of my major complaints when I'm reviewing just about any top-of-the-line Android smartphone on Verizon is the price.

Samsung's Galaxy Nexus and Motorola's Droid Razr and Droid Bionic each launched at a price of $299.99 and each phone packed 32 gigabytes of storage. Verizon isn't alone in this high-end, high-price approach; AT&T and Sprint release similar handsets at similar launch prices.

My beef isn't so much that new smartphones with 32 gigabytes of storage debut at the $300 price point as much as it is that there is often no option of getting the same phone with less storage for $200 at the same time.

This approach to leave out the $200 option at launch is, of course, by design. After the hot new handset is on the market for a few weeks or months, the price, and often the storage capacity, goes down. It happened with Samsung's Nexus S, which came out before the Galaxy Nexus, and the Droid Bionic. On Tuesday, Verizon announced that it is happening with the Droid Razr too.

The Razr, a Verizon exclusive, is available with 16 gigabytes of storage at $199.99 on a two-year 4G contract. Gone is the more expensive 32-gigabyte model for $299.99. The difference between the phones, aside from price, is that the 16-gigabyte microSD card has been removed in the lower-priced version.

If you want the Razr with more than 16 gigabytes of storage, the newest version still contains a microSD card slot, which can support up to a 32-gigabyte microSD card.

In the $300 price point, the upcoming Motorola Droid Razr Maxx will replace the Droid Razr for Verizon. The Razr Maxx is essentially the same phone as the Razr, but it adds a thicker battery that Motorola promises will offer all-day battery life and the ability to handle a 21-hour phone call -- something I've never seen before in a 4G phone.

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-- Nathan Olivarez-Giles

Nathan Olivarez-Giles on Google+

Twitter.com/nateog

Photo: The Motorola Droid Razr. Credit: Armand Emamdjomeh/Los Angeles Times

CES 2012: LG Spectrum phone has 4G speeds, HD display

LG Spectrum

LG introduced the Spectrum, a new high-end smartphone coming this month to Verizon, at the 2012 Consumer Electronics Show in Las Vegas on Monday morning.

The new handset checks nearly all (but not all) the boxes a consumer might want from a current top-of-the-line smartphone.

VS920_Back_LRThe Spectrum features a 4.5-inch scratch-resistant Gorilla Glass touchscreen with a resolution of 1280 x 720 pixels (yes, that's a high-definition display) and a pixel density of 329 pixels per inch.

That pixel density is important because it could offer something similar in look to Apple's retina display on the iPhone 4 and 4S, which both feature a pixel density of more than 300 per inch. Any display with a ppi of 300 or greater is said be so dense that pixels are indistinguishable from one another to the human eye at a distance of 10 to 12 inches.

LG is capable of producing some impressive screens for mobile devices, as we've seen on the recently released LG Nitro HD for AT&T and the Barnes & Noble Nook Color and Nook Tablet slates.

Inside, the Spectrum will come with 16 gigabytes of storage on a microSD card, and run on a 1.5-gigahertz dual core processor from Qualcomm.

The Spectrum will run Google's Android Gingerbread operating system which is, for now, the one area on paper where the Spectrum is a bit behind as it's not running the newer Android Ice Cream Sandwich software out of the box. But LG did say on Monday that an upgrade to Ice Cream Sandwich would arrive sometime after the Spectrum's release Jan. 19.

For $199.99 on a two-year contract, the Spectrum will also offer up an 8-megapixel camera that can shoot up to 1080p video, paired with a single LED flash. Up front is a 1.3-megapixel camera for video chatting.

ESPN will also provide high-definition streaming video to its Score Center app, which will come preloaded on the Spectrum, so sports fans can take advantage of the phones' HD display.

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-- Nathan Olivarez-Giles in Las Vegas

Nathan Olivarez-Giles on Google+

Twitter.com/nateog

Images: The LG Spectrum smartphone. Credit: LG

Sprint announces first 4G LTE cities for mid-2012 -- no L.A. yet

The Samsung Galaxy S II Epic 4G Touch, which runs on Sprint's 4G WiMax network. Credit: Armand Emamdjomeh / Los Angeles Times

Later this year, Sprint plans to launch its 4G LTE network in the cities of Atlanta, Dallas, Houston and San Antonio; no plans for Los Angeles have been announced as of yet.

So what does that mean for Sprint customers? Hopefully, noticeably faster download and upload speeds on smartphones, tablets and mobile hotspots.

Sprint's first LTE markets are to be activated "in the first half of 2012" along with improved 3G coverage and improvements in "boosting voice and data quality," Sprint said in a statement. In December, Sprint also began testing its LTE towers in Kankakee, Ill.

Of course, once Sprint begins its move over to an LTE network, its current customers with 4G WiMax phones may be left wondering what will happen to their devices -- and maybe even what the difference between WiMax and LTE is.

Sprint's current WiMax network offers users average download speeds of about 3 to 6 megabytes per second, which is about four times faster than 3G service. LTE, which uses different cellular-tower and in-phone-chip technology to build out the network (among other differences), offers higher top speeds than WiMax or the 4G HSPA networks AT&T and T-Mobile use.

LTE networks promise speeds that can be as much as 10 times faster than 3G service, with theoretical peaks of 300 megabytes per second for downloads and 75 megabytes per second for uploads. Among the nation's four largest carriers, only Verizon and AT&T currently have LTE networks up and running.

Sprint said that it planned to launch up to 15 devices, "including handsets, tablets and data cards," in 2012 that would be able to run on its LTE network and its 3G CDMA network if LTE was out of range.

Current WiMax devices won't suddenly be downgraded to 3G service or anything like that, Sprint said, adding that it "remains committed to our WiMax customers and plans to sell WiMax devices with two-year contracts through 2012."

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-- Nathan Olivarez-Giles

Nathan Olivarez-Giles on Google+

Twitter.com/nateog

Photo: The Samsung Galaxy S II Epic 4G Touch, which runs on Sprint's 4G WiMax network. Credit: Armand Emamdjomeh / Los Angeles Times

Galaxy Nexus, on Android Ice Cream Sandwich, review [Video]

The Samsung Galaxy Nexus is one of the best smartphones on the market and in my opinion, it's the best all-around Android phone out there.

But really, it should be. Afterall, the Galaxy Nexus is the new flagship smartphone of Google's Nexus line of devices, which are known for offering top specs with the latest version of the Android mobile operating system. In this case, the latest version of Android is known as Ice Cream Sandwich and the Galaxy Nexus is the first gadget of any kind to run the new software.

Spec-wise, just about everything you could want from a smartphone, the Galaxy Nexus has -- and that's a really good thing considering that the phone is selling in the U.S. for $299 on a two-year 4G LTE data plan from Verizon.

Hardware

The phone, which Google and Samsung teamed up on to design, is just .37-inches thick, is about the same thickness as Apple's iPhone. Inside, the Galaxy Nexus is packed with a 1.2-gigahertz dual-core processor, 1-gigabyte of RAM, 32-gigabytes of built-in storage and near field communications technology.

On the outside, you'll find a gigantic 4.65-inch touchscreen, which may be a bit too large for some. But, in use, the screen doesn't feel as massive as it is thanks to a thin bezel around the display.

Samsung Galaxy NexusThe resolution of that screen is an impressive 1,280-by-720 pixels, which is high enough to be classified as high-definition. This provides a big, beautiful, bright canvas on which to watch videos, browse websites and read e-books.

The display is one of the best I've seen on just about any smartphone. It's a pentile display, which can lead to some pixelization from time to time, but the high resolution of the screen allows for smoother images than I've seen on low-resolution pentile screens.

Battery life on the Galaxy Nexus is pretty good for a 4G phone with such a large display. Over about a week and a half of testing, I regularly found that I could make it through an entire workday before I had to recharge the phone. Of course, the more you use the phone, the faster the battery life goes, and 3G phones still have better battery life. But as far as 4G phones go, the Galaxy Nexus is among the best I've used battery wise.

Phone calls were clear and reception on the Galaxy Nexus was also solid with Verizon's 4G service being fast and plentiful around Los Angeles during my testing.

Cameras

The Galaxy Nexus sports a 1.3-megapixel front-facing camera above the display, which works well for video chatting in a Google+ Hangout or with other video calling services. On the back is a 5-megapixel camera that can shoot up to 1080p video, paired with an LED flash.

Video shot on the phone looks good, but in the rear camera's still photos is where I found one of my few complaints with the Galaxy Nexus. By no means is 5-megapixels a weak camera, but the sharpness and color reproduction of photos I shot on the Galaxy Nexus wasn't at the level of 8-megapixel shooters I've seen on other top handsets such as the iPhone, the Motorola Droid Bionic and Razr and the Samsung Galaxy S II.

One huge plus on the Galaxy Nexus for still photos is the ability to take photos with almost no shutter lag at all. Snapping a picture is nearly instantaneous and while this results in taking some blurry photos from time to time, it should also allow Galaxy Nexus owners to miss fewer moments with their phones than with many other handsets.

Design

The look of the Galaxy Nexus is clean and simple. If you've seen the Galaxy S II, then you won't be too surprised style-wise with the Galaxy Nexus. It's thin and even has a slight bump at the bottom, housing a speaker and microphone, just as the Galaxy S II does.

Samsung's Galaxy Nexus (left) and Galaxy S IIThe front of the phone is thankfully devoid of any Samsung, Google or Verizon logos, which is something I'd like to see from more smartphones. On the right side, toward the top is a power button that also wakes the phone or puts it to sleep. On the left is a volume rocker. A mini-USB port for charging the phone is on the bottom, as is a headphone jack.

The whole of the device, except for the screen, is covered in a dark gray plastic which offers an understated look. The back of the Galaxy Nexus has a removable plastic cover, which conceals the SIM-card slot and battery. Unfortunately, this panel has a thin, flimsy feel to it that is also reminiscent of the Galaxy S II.

You won't find any premium materials on the Galaxy Nexus as you may find on other rival high-end handsets. But while the phone doesn't feel luxurious, it's still durable and well-built.

Android Ice Cream Sandwich

Though the hardware offered is mighty by current standards, the best part of the Galaxy Nexus is undoubtedly its software -- Google's Android 4.0 Ice Cream Sandwich.

Continue reading »

Verizon: Recent 4G LTE outages are 'growing pains'

Samsung Galaxy Nexus, a 4G LTE phone available on Verizon

Verizon Wireless' 4G LTE network, normally known for its speed and stability, has had a rough time this month with three nationwide outages.

So what's the problem? Well, according to Verizon, this is all just some "growing pains."

"The Verizon Wireless 4GLTE Network is BY FAR the largest and the most advanced 4GLTE wireless network in the world," Verizon said in a statement posted to its website. "It is available in 190 US markets and covers more than 200 million people, providing the fastest 4G Network in the U.S."

Currently, only Verizon and AT&T are the only major wireless carriers in the U.S. with active 4G networks, and AT&T's 4G LTE network is much smaller.

Sprint is in the early stages of building up its 4G LTE network and T-Mobile will follow soon as well.

"Being a pioneer comes with growing pains," Verizon said. "The recent issues that affected our customers' 4G LTE service were unforeseen despite careful, diligent planning, deployment and ongoing upgrade programs.

"Problems customers experienced affected connectivity to the 4G LTE Network and data service. Several times, we have proactively 'moved' 4GLTE customers onto our 3G Network to ensure all would have a data connection. For brief periods, such as on Wednesday (12/28), 4G LTE customers could not connect to the 3G Network as quickly as we would have liked."

Verizon, the nation's largest wireless carrier with about 90 million customers, also estimated that the outages resulted in its network being in service about 99% of the time this year.

"Each incident has been different from a technical standpoint," Verizon said, failing to go into detail about just what has been the cause of the outages over the last four weeks. "Our engineers have successfully diagnosed those past triggering events, and they have not re-occurred. We also work diligently to rectify technical problems in the network before they affect any customers."

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-- Nathan Olivarez-Giles

Nathan Olivarez-Giles on Google+

twitter.com/nateog

Photo: The Samsung Galaxy Nexus smartphone, available from Verizon and running on the carrier's 4G LTE network. Credit: Nathan Olivarez-Giles / Los Angeles Times

Verizon abandons $2 'convenience fee' after consumer backlash

Verizon Wireless

Verizon Wireless announced on Friday, after one day of consumer backlash and interest from a federal regulator, that it has decided to scrap a $2 "convenience fee" for credit and debit payments made either online or by phone.

"At Verizon, we take great care to listen to our customers," said Dan Mead, Verizon Wireless' president and CEO, in a statement. "Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time."

The decision to not implement the controversial fee came down "in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions," Verizon said in the statement.

The $2 fee was supposed to go into effect on Jan. 15 and be charged to customers each time they paid their bills with a credit or debit card -- unless that customer was enrolled in automatic bill-paying options that can charge credit and debit cards or withdraw money directly from bank accounts.

The decision also came after the Federal Communications Commission said on Friday that it would look into the charge as well as an online petition at the website Change.org that contended the fee was unnecessary.

When Verizon introduced the fee on Thursday, it said it was doing so to help cover the costs of processing fees taken from credit and debit payments by credit card companies.

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-- Nathan Olivarez-Giles

Nathan Olivarez-Giles on Google+

twitter.com/nateog

Photo:  A Verizon Wireless store in Portland, Ore.  Credit: Don Ryan/Associated Press

Verizon's $2 'convenience fee' sparks online petition, FCC interest

Verizon Wireless

Verizon Wireless' new $2 "payment convenience fee" for online credit and debit payments is sparking a consumer backlash and a some scrutiny from the Federal Communications Commission.

Since the fee was announced Thursday, customers of the nation's largest wireless carrier have complained about the charge on Twitter, in Facebook groups and pages and Google+ too. The $2 charge is set to go into effect starting Jan. 15 for Verizon users not enrolled in automatic bill pay options who pay their bills online with a credit or debit card.

On Friday morning, the FCC said in a statement that, "On behalf of American consumers, we're concerned about Verizon's actions and are looking into the matter."

Molly Katchpole, a Washington activist and Verizon subscriber, started a petition at the online activism site Change.org calling for Verizon to scrap the $2 fee.

The Change.org petition, launched late Thursday, is a tactic Katchpole used earlier this year when Bank of America attempted to institute a similar $5 fee for those who use its debit cards for purchases.

The Bank of America fee promoted a national outcry and eventually the bank abandoned the fee before it could go into effect.

Time magazine identified Katchpole's petition as one of the many instrumental actions that defeated the Bank of America fee and the activist is hoping to have similar success this time around with Verizon. As of the middle of the day on Friday, the petition had more than 37,000 signatures.

"Verizon just announced a new $2 fee for paying your bills online. Really. Even though paying via internet is fully automated," Katchpole's petition reads. "It's not just about the money (though if you're like me, you don't have extra cash to be sending to a giant phone company in order to pay your own bills.) It's that Verizon thinks it can do anything to its customers, and that we're powerless to stop it. (Spoiler alert: We're not.)"

Verizon, which has more than 90 million customers, said it was introducing the fee to help make up for the frees credit card companies take when they process payments.

In 2010, Verizon Communications, Verizon Wireless' parent company, reported a profit of $10.2 billion, down from $11.6 billion in 2009. Last quarter, Verizon doubled its profit from a year earlier to $1.38 billion.

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-- Nathan Olivarez-Giles and Jim Puzzanghera

Nathan Olivarez-Giles on Google+

Twitter.com/nateog

Photo: A sign at a Verizon store in New York. Credit: Seth Wenig / Associated Press

Motorola Droid Xyboard tablet prices drop $50, with Verizon plan

Motorola Droid Xyboard

Like the Xoom tablets before them, Motorola's two latest Android tablets, known as the Droid Xyboard 8.2 and Droid Xyboard 10.1, sit on the high side of tablet prices.

Thankfully, Verizon has dropped the price of the Xyboards by $50 -- as long as you sign up for a two-year data plan for your device as well.

When the Xyboard line launched earlier this month, the Xyboard 8.2 (with an 8.2-inch display) was priced at $430 with 16 gigabytes of built-in storage or $530 for 32 gigabytes of storage, on a 4G LTE contract.

At launch, the Xyboard 10.1 (with a 10.1-inch screen) rolled out in three storage options and three different prices on contract. A Xyboard 10.1 with 16 gigabytes of storage fetched $530, a 32-gigabyte model sold for $630 and a 64-gigabyte unit ran $730.

With the $50 across-the-board price cut, the Xyboard 8.2 starts at $380 and the Xyboard 10.1 starts at $480, each with a two-year data plan.

While the price is lower and undercuts the Apple iPad (which is the best selling tablet on the market), it's still on the higher end of current tablet prices.

As noted by The Verge, which first reported on the price drop, it isn't clear whether or not this price drop is a permanent move or a temporary cut. Verizon is currently running a $50-off 4G LTE tablet promotion that ends Saturday. Verizon officials weren't available for comment on Friday morning.

If you're looking for a Xyboard and don't want to take on the two-year contract, the price of the tablets won't be receiving a price drop. Instead, the Xyboard 8.2 starts at $599.99 and Xyboard 10.1 starts at $699.99 free of contract.

Aside from the different prices, screen sizes and storage options, the Xyboards are largely the same. The tablet line runs on Google's Android Honeycomb operating system, although an upgrade to the Android Ice Cream Sandwich operating system is said to be in the works.

Regardless of screen size, the Xyboards feature a resolution of 1280 x 800 pixels, a 1.2-gigahertz dual-core processor, 1 gigabyte of RAM, a 5-megapixel rear camera with an LED flash, a front-facing camera for video chatting, and micro USB and HDMI ports. Unlike the Xyboard 8.2, the Xyboard 10.1 can also make use of a stylus.

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-- Nathan Olivarez-Giles

Nathan Olivarez-Giles on Google+

Twitter.com/nateog

Image: The Motorola Droid Xyboard 10.1 tablet. Credit: Motorola/Verizon Wireless

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