The business and culture of our digital lives,
from the L.A. Times

Missing Hotmail e-mails restored but glitch's cause still unknown, Microsoft says


Microsoft said the Hotmail e-mails lost over the weekend have been restored and that it's still investigating the cause of the problems, according to the Associated Press.

The Hotmail problems got started last weekend when some users of the free e-mail service took to message boards and social media websites reporting that their e-mails had disappeared and in some cases all of their messages were lost.

Microsoft's Hotmail message board had more than 476 pages of complaints about lost and deleted e-mails, dating back as far as November, the Associated Press said.

Hotmail spokeswoman Catherine Brooker told AP that all affected users currently have their messages back.

Just what caused the glitch is still unknown, but Microsoft is working on figuring that out, Brooker told AP.


Some Hotmail users report missing e-mails

Thanksgiving won't keep most American's away from their e-mail

-- Nathan Olivarez-Giles

Comments  ()


Recommended on Facebook


In Case You Missed It...


How to Reach Us

To pass on technology-related story tips, ideas and press releases, contact our reporters listed below.

To reach us by phone, call (213) 237-7163


Andrea Chang
Armand Emamdjomeh
Jessica Guynn
Jon Healey
W.J. Hennigan
Tiffany Hsu
Deborah Netburn
Nathan Olivarez-Giles
Alex Pham
David Sarno