The Internet: a place to pay for music?
The Internet has been a decidedly mixed blessing for the music industry, encouraging people to listen to more songs and discover more bands but also to buy fewer recordings. One reason is that there's been a disconnect between where people go online to find and hear music, and where they can pay for it.
Two pieces of news today suggested that the industry may soon turn more of that burgeoning consumption into revenue, although neither one is a sure thing. TechCrunch, among others, reported that Google -- the site that millions of music lovers use to find bands and songs online -- is poised to launch a music service. The venture, which is set to be unveiled next week, reportedly will combine Google's search capabilities with streaming and purchasing functions from Lala.com and MySpace's iLike. Meanwhile, Facebook -- the planet's most popular social network -- has chosen Lala to power a new music-gifting service. Starting Thursday, users will be able to send their pals MP3s or Lala "websongs" (streamable songs from an online locker) in addition to the usual array of virtual gifts.
By putting the ability to hear and buy music where the masses spend time online, Google and Facebook could help convert more of the Internet's free music consumption into revenue. In both cases, users won't have to pull out their wallets to generate royalties for labels and artists -- Google would presumably share revenue from the ads it sells around its music service, and Facebook would automatically ding its users' credit cards for the music gifts they send. According to Lala CEO Bill Nguyen, Facebook users already spend $50 million or more annually on such gifts as virtual plants and pictures of birthday cakes, which sell for about $1 apiece. So it's reasonable to assume that they'll spend 10 cents to a $1 sending people songs. (Note to the Beatles: Now's the time to license "Birthday" and "Yesterday" to Lala.) Nguyen is so bullish on Facebook's music gifts that he said it could bring in "an order of magnitude" more revenue for the company. He added, "This may be the most significant thing since the ringtone." (He declined to comment on the Google reports.)
That's hyperbolic, but Facebook certainly is taking a lot of the friction out of buying music for a pal. Not only does it tell users about their friends' birthdays and other significant events, it also makes it easy to search through Lala's catalog of 8 million songs for just the right sentiment. And the 10-cent charge for streamable tracks is practically painless, especially when it's added to the user's tab automatically, Google's advantage, meanwhile, is that it's extremely well positioned to serve music fans and the advertisers who want to reach them.
Still, it remains to be seen whether Google pursues a pure advertiser-supported model, à la MySpace Music and the much-hyped Spotify, or if it is more focused on driving sales through social-based discovery and low prices, à la Lala. As NPD analyst Russ Crupnick pointed out recently, free advertiser-supported services are cannibalizing digital music sales. That's true in part because advertisers won't pay much for banner or display ads on a music service that people use as background music. So if Google goes the unlimited-free-music route, it's an open question whether it would be able to generate enough revenue from advertisers to make its service a net plus for copyright holders.
My guess is that it won't. At a panel discussion today about new music formats at Digital Hollywood in Santa Monica, iLike CEO Ali Partovi spoke highly of Lala's model of one free listen. But he also said it was important to go beyond mere 30-second samples, which has been one of iLike's limitations. Said Partovi, "If you let them listen to the full song, they're more likely to buy."
-- Jon Healey
Healey writes editorials for The Times' Opinion Manufacturing Division.



I am dubious that Facebook users spend 50 million a year on sending each other pictures of birthday cakes and plants, I don't, I can't believe that. Are Facebook users so stupid? So frivolous with their money??
Posted by: Ablonde | October 21, 2009 at 08:07 PM
Paying for recorded music is a thing of the past. Even if they manage to actually stop people from downloading pirated music, those people will just download music that is released legally free of charge.
Musicians in the future will have to make money through live performances, and there is plenty of money to be made. Rolling Stones and Madonna, et al. have made close to $100 million from one year of live touring.
The future will see a music industry based on live performances and recorded music will be a tool to promote those live performances. But paying for recorded music will simply disappear.
Posted by: Hector Maquieira | October 21, 2009 at 08:17 PM
Umm... I may be old fashioned, but... anybody ever hear of a radio?
Posted by: DaggertheFox | October 21, 2009 at 08:21 PM
The real problem is this: The music industry makes buying music unappealing. I just bought the new Michael Buble CD and it will not play in my computer at work or in my car. I do buy singles on iTunes, but if I'm going to buy a CD, I'd rather purchase the real thing. But if I can't play it anywhere, why bother?
Apple doesn't help either. You can't plug in someone else's iPod into your computer without iTunes wanting to erase it. My aunt's Mac is too old to be able to download everything to use the new version of iTunes, so I thought I'd try buying songs for her on my computer and put them right on her iPod. But we can't do that either.
Why bother paying for music when there's so many restrictions? The people who are really being hurt by all of this are the artists.
Posted by: Alex | October 21, 2009 at 08:45 PM
And to think, I spent my whole adult life recording and writing music just to have it have no monetary value . My income is based on royalties from the sales of music that I create. It's sad to think a working man has to get another profession just because people their work should be free. I hope someday there is a solution that protects and compensates peoples creative works on the internet. Until then, I'll dream of getting the 100's of millions of dollars the Rolling Stones and Madonna make touring that the writer mentioned below. Some people just have no clue about the realities of being a professional musician/writer.
Posted by: Phil Roy | October 21, 2009 at 09:05 PM
@Phil Roy
Apparently some professional musicians/writers don't understand the realities of a capitalist society.
Posted by: Joe | October 22, 2009 at 10:47 AM