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Universal Sports offers refund for gymnastics live feed glitch

October 23, 2010 |  3:44 pm

Gymnastics fans who paid for the Universal Sports live web feed of the world gymnastics championships this week and who missed the gold medal-winning performance on the vault Saturday of American Alicia Sacramone can ask for a refund.

Viewers paid either $14.99 or $9.99 (a USA Gymnastics discount) for the live feed of the men's and women's team finals, the men's and women's all-around finals and the event finals (which conclude Sunday).

According to a Universal Sports spokesman there was a "technical problem" with the live feed Saturday from Rotterdam, Netherlands, so viewers who had paid saw only a blank screen instead of the vault. What made it worse for some subscribers was that they did see the medal presentation. Universal Sports television will have a broadcast of Saturday's event finals, including Sacramone's gold, beginning at 5 p.m. PT.

Anyone who feels they are due a refund should e-mail http://www.universalsports.com/contact-us.html.

-- Diane Pucin

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