‘Undercover Boss’ is rewarding the ‘little people’

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This season’s breakout hit is CBS’ reality series ‘Undercover Boss.’

Renewed recently for a second season, the TV show sends chief executive officers to learn from their underlings how they can improve their companies.

Changing the companies is no easy task, and even more challenging is showing it in a quick-turnaround TV show, executive producer Stephen Lambert said.

‘For our filming purposes, when the boss comes to headquarters and meets with the senior management team, there’s a limited amount they can work out and articulate on how they’re going to make changes,’ Lambert said. ‘The big systemic changes are things that need thinking through. And in some cases the companies are still thinking things through. It doesn’t mean that it’s not going to happen, but the more immediate thing is to tell a co-worker they’ve been working alongside that ‘I’m the boss, and you’ve been doing a fantastic job, and I want to thank you in a certain way.’’

To read a feature about how those employees are being rewarded, go here.

-- Maria Elena Fernandez (follow me on Twitter @writerchica)

Video: ‘Undercover Boss’ episode: Igor Finkler, a night driver at 7-Eleven, shows the boss the ropes and winds up with his own franchise. Credit: CBS

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