California Consumer

To live and buy in L.A.

Category: Consumer Alert

Consumer Confidential: Toys, toys and soda pop

November 17, 2009 | 10:06 am

Here's your wonderfully Wednesday roundup of consumer news from around the Web:

-- Get the lead out. That's the message from the California attorney general's office to six major retailers found still to have toys on their shelves containing lead. "These products must be removed from store shelves at once to protect our kids from toxic lead exposure," Atty. Gen. Jerry Brown told Walmart, Target, TJ Maxx, Sears, Walgreens and Tuesday Morning. More info is available here.

--Speaking of which, the Consumer Products Safety Commission is trying to get the word out to parents about new federal rules regarding toy safety. Here's what they have to say.

--Don't go looking to Costco if you want to score some Coke (as in cola). The retail giant has removed Coca-Cola products from its shelves because of a pricing dispute with the sugar-water maker. Both sides are trying to remain diplomatic amid the spat, but it's clear things have escalated to an ugly level. Maybe not a bad time to try some fruit juice instead.

-- David Lazarus


  


Fed proposes new rules to protect gift card users from fees

November 16, 2009 |  2:19 pm

The Federal Reserve today proposed new rules that would protect gift card users from fees and other unexpected restrictions.

Gift cards have been the most-requested holiday item for the last several years, but many shoppers complain about the fine print, which can include hefty charges and quick expiration dates. According to the Fed, more than 95% of Americans have received or bought gift cards.

Under the proposed rules, gift cards would not expire until at least five years from the purchase date. Service and inactivity fees could only be charged once a month and only after a card had been inactive for at least a year.

“Concerns have been raised regarding the amount of fees associated with gift cards, the expiration dates of gift cards and the adequacy of disclosures,” the Fed said.

“Consumers who do not use the value of the card within a short period of time may be surprised to find that the card has expired or that dormancy or service fees have reduced the value of the card. Even where fees or terms are disclosed on or with the card, the disclosures may not be clear and conspicuous.”

The Fed said the new provisions would be slated to take effect Aug. 22.

The proposal includes retail gift cards that can be used at a single merchant or affiliated group of merchants, and “network-branded” gift cards that can be redeemed at any store that accepts the card brand.

-- Andrea Chang


T.J. Maxx to open store in Burbank this Sunday

November 12, 2009 |  8:00 am

Off-price retailer T.J. Maxx will open a store in Burbank on Sunday, bringing its total number of Los Angeles-area locations to 37.

At nearly 25,000 square feet, the store will feature a new format including redesigned dressing rooms, a revamped checkout area and new store signage. The store will be located at 1651 N. Victory Place; grand opening hours are 8 a.m. to 8 p.m.

The Framingham, Mass., retailer said the store would add about 60 full- and part-time jobs to the area and would receive 10,000 new items each week.

-- Andrea Chang


Most Wal-Mart stores to stay open overnight on Thanksgiving

November 10, 2009 |  2:44 pm

Wal-Mart Stores Inc. will keep most of its U.S. stores open overnight on Thanksgiving to lessen the Black Friday frenzy that led to the trampling death of a store employee a year ago, the company said today. Walmartshoppers

The retail giant is hoping that the extended hours will prevent long lines from forming because shoppers will be able to wait inside the stores before the chain’s day-after-Thanksgiving specials go on sale at 5 a.m.

Black Friday, which falls on Nov. 27 this year, is notoriously the most hectic shopping day of the holiday season, with shoppers pushing and jostling for deals on electronics, apparel and toys. Last year, a mob of bargain-hungry Black Friday shoppers stormed a Wal-Mart in Valley Stream, N.Y., trampling temporary worker Jdimytai Damour.

Some industry watchers are worried that crowds could be even more aggressive this year, as frugal shoppers have indicated they will rely heavily on discounts and specials.

In addition to keeping stores open, the Bentonville, Ark.-based chain has store-specific safety plans in place and is also planning to spread out its deals around its stores to better control crowds, company spokeswoman Daphne Moore said. 

“Customer and associate safety is a top priority for us, and this year is no different,” she said.

-- Andrea Chang

Caption: Shopper America Payan buys groceries and household items with her two sons at a Wal-Mart in Rosemead. Credit: Don Bartletti / Los Angeles Times


H&M to open store at Westfield Century City on Thursday

November 9, 2009 |  3:18 pm

Cheap chic retailer H&M will open a store at Westfield Century City on Thursday.Hm

To celebrate the opening, the store will offer the first 200 shoppers an H&M T-shirt and an Access to Fashion Pass, a shopping card containing a value from $10 to $300.

The store opens at noon at the mall, which is located at 10250 Santa Monica Blvd.

-- Andrea Chang


Consumer Confidential: Strollers, shakes and spam

November 9, 2009 | 10:41 am

Here's your make-my-Monday roundup of consumer news from around the Web:

--Heads up if you've got a little one. Maclaren, which makes some very popular strollers, has recalled about 1 million folding strollers that can cut or even cut off kids' fingertips. So far, the company says mishaps have resulted in at least 12 kids' fingertips being amputated. The kids apparently get their fingers caught in side hinges when the stroller is being opened or closed. For more info, check out www.maclaren.us/recall or call 877-688-2326.

--The economy might still stink, but things are looking up at the golden arches. McDonald's says its global sales rose 3.3% last month as consumers worldwide answered a hankering for Big Macs, fries and shakes. This was especially the case in Asia, the Middle East and Africa, where sales jumped 4.7%. Who says the United States isn't spreading sunshine throughout the world?

--The website Tagged.com has agreed to pay $500,000 to the New York attorney general's office to settle charges that it routinely hijacked people's e-mail accounts and sent marketing pitches to everyone they know. This is a relatively common ploy among social-networking sites and has sparked outcry among many Net users. If you've had a similar experience with either Tagged.com or some other site, don't hesitate to let California Atty. Gen. Jerry Brown know about it.

-- David Lazarus


Adventure Playsets recalled for rotting wood beams

November 6, 2009 |  5:06 pm

About 275,000 Adventure Playsets wooden play sets have been recalled because the plastic-coated wood of its horizontal ladder can rot and weaken over time and pose a fall hazard, the Consumer Product Safety Commission said. 10029h

More than 6,700 additional sets were recalled in Canada by the government organization Health Canada.

The play sets were manufactured in the U.S. and distributed by Adventure Playsets, based in Amarillo, Texas, the commission said.

This recall involves Adventure Playsets wooden play structures with swings, slides, and ladders.

Each set has a horizontal ladder that functions both as monkey bars and as a swing beam, as well as an end ladder coated with plastic.

The instruction manuals for the recalled play sets have the name "Adventure Playsets" and one of the following model numbers printed on the cover: 

-- Bellevue 1-AP048, and 1-AP012 

-- Belmont 1-AP003 10029a

-- Dakota 1- AP046

-- Durango 1-AP016 and 1- AP018

-- El Dorado 1-AP016

-- Madison 1- AP006 and 1-AP015

-- Sedona 1- AP002

-- Sherwood 1-AP049

-- Tacoma 1- AP017 and 1-AP051

-- Ventura 1-AP008 

-- Yukon 1-AP052

Adventure Playsets has received more than 1,400 reports of rotting ladders and 16 reports of injuries, which included nine emergency room visits, the commission said.

The Bellevue, Tacoma and Durango swing sets were previously recalled because of a fall hazard and detaching frames, the recall said.

The sets were sold at Toys R Us, Walmart, Academy Sports and Outdoors, Menards and Mill stores across the nation, and online at Walmart.com, ToyRUs.com, Willygoat.com and in the DMSI catalog, the agency said. 

The recalled play sets were sold from January 2004 to December 2007.

Consumers can call Adventure Playsets at (877) 840-9068 for more information or contact the company online at www.adventureplaysets.com.

-- Nathan Olivarez-Giles

Top photo: The Dakota, one of the recalled Adventure Playsets play sets. Bottom photo: A swing beam on a recalled play set. Credit: Consumer Product Safety Commission


Jelly Belly recalls mislabeled jelly beans with peanut ingredients

November 6, 2009 |  4:03 pm

Jelly Belly recall The Jelly Belly Candy Co. is recalling about 6,000 "49 Flavors" jelly bean containers that contain peanut-butter-flavored jelly beans but don't list peanut butter or peanut flower as ingredients on the label.

The mislabeled candy was shipped Sept. 29 to independent candy stores across the country -- no major chain stores were involved, said Tomi Holt, a spokeswoman for the Fairfield, Calif., company.

The candy was sold in 7.5-ounce cylinder-style packages branded with the Jelly Belly logo and "49 Flavors," Holt said.

The tubes also had white stickers on the bottom that listed one of four product codes: 090925, 090928, 090929 or 091001, she said.

No incidents of allergic reactions from those with peanut allergies have been reported to the company, Holt said.

Consumers with questions about the recall are asked to call Jelly Belly at (800) 522-3267. The company will send customers who bought the recalled candy a new tube of jelly beans.

-- Nathan Olivarez-Giles


Wal-Mart to sell HP laptop for $298, Thanksgiving dinner for eight people for $20

November 4, 2009 |  5:02 pm

Retail giant Wal-Mart announced more holiday price reductions today, including a $20 Thanksgiving dinner for eight people.

For one week starting Saturday, Wal-Mart stores will hold an electronics savings event which includes an HP laptop with 3GB of memory for $298; a Sharp 52-inch flat-panel television for $898 and a Sony Blu-ray player for $148.

"It will be evident through the coming weeks that this year Wal-Mart will offer more opportunities for our customers to save than ever before," said Gary Severson, senior vice president of entertainment for Wal-Mart.

The world's largest retailer has promised new markdowns every week until Christmas. Customers can find more information about the chain's price reductions and holiday savings here.

-- Andrea Chang


David Lazarus: Watch out when signing up for online services

November 4, 2009 |  2:45 pm

David Lazarus' latest column, "Real estate company's pitch leads to unexpected bill," is a cautionary tale about a problem that consumer advocates say is becoming all too common: people signing up for one thing online and inadvertently signing up for something else that comes with recurring monthly charges.

Here's an excerpt:

Maria Casanova, an assistant professor of economics at UCLA, toyed with the idea earlier this year of buying a foreclosed property near the Westwood campus. She signed up for a prominent listing service called RealtyTrac.

Casanova, 31, canceled her subscription not long after. Yet a few days ago she discovered that some other real estate company she'd never heard of has been billing her almost $45 a month for the last eight months.

Here's a video from Lazarus on the subject:

So has this kind of stealth co-registration happened to you? Do you worry when you sign up for paid services online that you'll end up with a little extra something that you didn't bank on?

-- Nancy Rivera Brooks



Advertisement


Recent Posts



Archives