In pursuit of Britney Spears

The Jan. 5 story on the front of the California section -- and on the latimes.com homepage for a while -- reported that Britney Spears had been hospitalized, and barred from visiting her sons. It was also a look at the reporting frenzy outside her house, reflecting, as the story put it, that "Spears is perhaps the most pursued celebrity in Hollywood."

Some readers feel that The Times itself has pursued that story too much.

Read on »

 

Back copies, tours and more

How do you start a subscription to The Times? Place an ad? Get permission to reprint a story? Sign up  to take a tour? Contact a reporter? Even staffers can use guidance when it comes to sorting out which department does what.

Answers to those and other often-asked questions can be found at the FAQ: General L.A. Times information link on the right side of this page. (If a question you want the answer to is missing, let us know -- the list can and will be updated.)

Read on »

 

FAQ: General L.A. Times Information

How do I start or stop a subscription?
Customer service can be reached at 1-800-252-9141.

What if I have a story idea or news release?
Give a thought to which section of The Times is most likely to publish something along the lines of your idea or news event, then contact that desk. A list of desks and staff is here.

How do I contact staffers at the Los Angeles Times?
You can reach L.A. Times staff members by using an address in this form: firstname.lastname@latimes.com. E-mail addresses for writers in the news sections appear with  stories. Or you can write to staffers in care of their desks (foreign@latimes.com, for example, or metrodesk@latimes.com).
The phone number is 1-800-LATIMES.

A list of newsroom staffers and sections can be found here:

http://www.latimes.com/services/newspaper/mediacenter/la-mediacenter-editorialstaff,0,1090476.story?coll=la-mediacenter-nav

How do I request permission to reprint content from The Times?
The Reprints department will need to know what you'd like to use; how you'd like to use it; to whom you'd like to distribute it and for what purpose. Please e-mail that information to reprint@latimes.com or fax it to 213-237-6515. Phone number: 213-237-4565.

How can I buy a back copy of the L.A. Times?
Los Angeles Times subscribers can call customer service at (800) 252-9141 to request a back issue and have it charged to their home delivery accounts. The current cost for subscribers is $4 for Sundays, $2 for the daily. If you are not a subscriber, you may either mail your request along with a check, money order or credit card information to:  Los Angeles Times, 202 W. First St.  Los Angeles, CA 90012; attn: Back Issues; or fax your request with your credit card information to (213) 237-4720. Please include your name, card expiration date and the number of copies you wish to receive. The current cost for non-subscribers, which includes shipping and handling, is $10.75 for Sundays and $6.25 for the daily.

What is the relationship between the L.A. Times and Times Community Newspapers?
Times Community Newspapers -- the Burbank Leader, Coastline Pilot (Laguna Beach), Crescenta Valley Sun, Daily Pilot (Costa Mesa), Foothill Leader, Glendale News-Press, Huntington Beach Independent and La Cañada Valley Sun -- is  a business division of the Los Angeles Times, but the eight newspapers maintain separate editorial and business staffs. Each focuses exclusively on in-depth local coverage of its community. For more information about TCN, please go here.

How do I place an ad?

To place an ad call 1-800-234-4444, or go to latimes.com/placead

May I take a tour of the Los Angeles Times?
Free public tours by reservation are available of the historic Times building and the newspaper's printing facility in downtown Los Angeles. Participants must be at least 10 years of age and groups can be as large as 35 individuals. Tours are given year-round (Mondays through Fridays), major holidays excepted.  All Times facilities are disabled accessible. Tour information and reservations: (213) 237-5757.

Other facts about The Times can be found at the Media Center link:

http://www.latimes.com/services/newspaper/mediacenter/la-mediacenter-facts,0,6679489.htmlstory?coll=la-mediacenter-nav

 

FAQ: Ethics and accuracy

What's the relationship between the opinion pages and the newsroom?
The two staffs are separate and report to different editors. The newsroom editors, reporters, columnists and critics report and write the news and analysis articles on the foreign, national, regional, business, sports, feature and entertainment pages. The opinion pages consist of the editorial page and the op-ed page, and the Sunday Opinion section. The editorial page features letters to the editor and approximately 20 editorials a week that reflect the work and point of view of The Times' editorial board (eight writers and two editors). The op-ed page, under the supervision of Nicholas Goldberg, Op-Ed and Sunday Opinion editor, features dozens of pieces every week, some by Times columnists and others by outside contributors. The staff of the editorial and opinion pages reports to Jim Newton; the newsroom staff reports to Editor Jim O'Shea. Newton and O'Shea both report to the publisher, David Hiller.

What's the difference between opinion pieces and news analysis?

The news pages include straight news reports, but also analyses, columns and reviews.  All are written and edited by newsroom staff. News analyses that run in the news sections are fact-based assessments by reporters who are knowledgeable about the issue or news event they are covering. Columns and reviews in the news sections are fact-based, but offer as well the writers' perspective on those facts. These are unlike the opinion pieces and editorials that are published in the opinion section, which offer in addition to interpretation of the news a strong viewpoint meant to persuade. (Readers who believe that  news articles show bias are invited to send specifics to the readers' representative office.)

Why aren't crowd counts always a part of stories about marches and protests?
Accurately counting the size of a large crowd is a very difficult endeavor, best done from an aerial viewpoint using a grid system. That is rarely done. Instead, officials or organizers of demonstrations often estimate. Those guesses tend to be heavily influenced by what they would like to believe. Organizers almost always think the crowd is larger; officials who oppose whatever a march or protest is about almost always think it's smaller. That doesn't mean they are deliberately dishonest, just that every person's perceptions are heavily influenced by their desires. Unless someone has done a real count, it's often preferable to describe crowd size only in general terms, or to use geographical points of reference such as how long the parade route stretched, "three blocks down Grand Avenue," "filling the plaza," etc.

How do stories get picked for the front page?
Which six stories land on A1 gets decided for the most part at a daily 3:30 news meeting, when a roomful of editors from various sections gather to pitch the possibilities and debate their merits. Editors aim for a good mix of important news and interesting stories ranging from sports to business to politics. Editors also might reach for lighter pieces -- as one editor put it, "stories that give readers a reason to want to live." That breather is often found in the Column One feature that's published six days a week, which editors describe as a "showcase for Los Angeles Times stories that are notably original, surprising, amusing or just plain interesting."

Why don't you give equal coverage to each candidate during elections?

Editors don't frame their campaign coverage quite that way. Rather, the newspaper sees its role as helping readers by focusing on the candidates who have a realistic chance of being elected. They try to give more coverage to the candidates who seem to have significant support -- by virtue of the money they've raised, the endorsements they have, how they do in the polls, and their past political experience. If a third-party candidate is likely to be a major factor in the race, editors focus on him or her, too. Readers often point out the Catch-22: without much coverage, lesser-known candidates stay that way. But editors try to meet the basic obligation of reporting fully on those who might be our elected officials.

Why doesn't the weather page show Baghdad's temperatures?

Since the opening offensive strikes on the city of Baghdad in 2003, the two official overseers of international weather information -- the International Weather Source and the World Meteorological Organization -- ceased listing actual temperature reports on their websites from the city of Baghdad. It has been a longstanding practice of The Times to publish only actual temperature reports managed by legitimate weather data gathering organizations such as the National Weather Service. As soon as the data does become obtainable for publication those temperatures will be published.

Why can't I talk to your foreign correspondents when I call the Times newsroom?

Because those reporters are working in the countries that they cover. The dateline -- the name of the town or city at the beginning of the articles from abroad -- indicates where the reporter was when he or she wrote the piece. (That's why, incidentally, a story about, say, a suicide bombing in Baghlan, Afghanistan, might have a Kabul dateline: The reporter wrote the piece from Kabul, drawing information from stringers, eyewitnesses and others with direct knowledge of the events. A map showing the foreign desk bureaus is here.

What's The Times' practice about using the word "terrorist"?

This question often comes from individuals who believe that the word should have been applied to someone but wasn't; suicide bombings and other attacks are often reported in grim detail, so the enormity of the event is made clear to the reader. The words "terrorism," or "terrorist attack," for example, are used, although editors prefer to use a precise description of what happened in an attack, such as "a suicide bombing," "a kidnaping," or "a rocket attack." A terrorist act is an act of violence that specifically targets civilians to achieve a political goal. Many groups around the world sponsor or carry out terrorist acts. Many of them also carry out actions that do not fit the definition -- attacks on military forces, for example, or they engage in peaceful activities at the same time. Because of that, editors generally try to avoid labeling a group or a person as a terrorist and, instead, prefer to describe the action.

Is there more than one solution to today's Sudoku?

Probably not. The Sudokus in the Los Angeles Times are created by Andrew Stuart of MM Multimedia Ltd (www.sudoku.org.uk <http://www.sudoku.org.uk>). Andrew guarantees not only that is there a solution to every Sudoku puzzle, but also that there is only one solution and that there is also a logical way of solving it -- although for the harder ones this might be obscure to say the least. There is even a $200 cash prize for anyone who can show a faulty Sudoku puzzle that does not meet those criteria (which has not been claimed since the offer was made more than two years ago). If you would like to test a Sudoku you suspect of being faulty, you can use this step-by-step logical solver that Andrew built and is part of the suite of programs used to test and create the sudokus found in The Times. The address for this is
http://www.scanraid.com/sudoku.htm <http://www.scanraid.com/sudoku.htm>.  There is a solution count for quickly checking the number of solutions as well as stepping through the logical solve route.

 

Toward a more informed citizenry...

Groups that work to protect the 1st Amendment and keep the public informed. Descriptions are as provided by the groups.

ASNE: The American Society of Newspaper Editors is a membership organization for editors and others who serve the editorial needs of daily newspapers. (This site includes links to other newspapers’ ethics guidelines as well.)

Californians Aware: The Center for Public Forum Rights. Supporting and defending open government, an inquiring press, and a citizenry free to exchange facts and opinions.

California First Amendment Coalition: Protecting and defending the public’s right to know.

Coalition of Journalists for Open Government: A “window on open government and freedom of information.” The group’s preamble: “Information empowers and energizes a democracy. The free flow of information serves to keep the process of government honest and robust. To ensure and maintain that integrity and vitality, the public’s need to know must be recognized and the individual’s right to know must be held paramount.”

Committee of Concerned Journalists: The group has created a national conversation among journalists about principles.

First Amendment Center:
Works to preserve and protect 1st Amendment freedoms through information and education. The center serves as a forum for the study and exploration of free-expression issues, including freedom of speech, of the press and of religion, and the rights to assemble and to petition the government.

Freedom Forum:  A nonpartisan, international foundation advocating free press and speech rights for all people.

Project for Excellence in Journalism: The State of the News Media: An annual report on American journalism.

Sunlight Foundation: “To use the transformative power of the Internet and new information technology to enable citizens to learn more about what Congress and their elected representatives are doing, and thus help reduce corruption, ensure greater transparency and accountability by government, and foster public trust in the vital institutions of democracy.”
(includes a page for “'insanely useful Web sites' for government transparency.”)

The Reporters Committee for Freedom of the Press: A nonprofit organization dedicated to providing free legal assistance to journalists. The Reporters Committee also has emerged as a major national and international resource in free speech issues, disseminating information in a variety of forms.

 

L.A. Times Ethics Guidelines

INTRODUCTION

The goal of the Los Angeles Times is to publish a newspaper of the highest quality. This requires The Times to be, above all else, a principled newspaper. Making it so is the responsibility of every staff member.

In deed and in appearance, journalists at The Times must keep themselves – and the newspaper – above reproach.

The ways a newspaper can discredit itself are beyond calculation; these guidelines do not purport to cover them all. It is up to staff members to master these general principles and, beyond that, to listen carefully to their individual sense of right and wrong. If you know of anything that might cast a shadow on the paper’s reputation, you are expected to inform a supervising editor.

This can be an uncomfortable duty; under some circumstances, it can do harm to one’s relationships with others in the newsroom. It is a duty nevertheless. Credibility, a newspaper’s most precious asset, is arduously acquired and easily squandered. It can be maintained only if each of us accepts responsibility for it.

The standards outlined here apply to all editorial employees and to all work they produce for The Times, whether it appears in print, on television or on the Web. When uncertainty arises about the application of these guidelines, the primary goal always should be to protect the paper’s integrity. When in doubt, do not be shy about asking questions. A robust, ongoing discussion of ethics at all levels of the newsroom is essential to producing a first-rate newspaper.

CONTENT

Fairness
A fair-minded reader of Times news coverage should not be able to discern the private opinions of those who contributed to that coverage, or to infer that the newspaper is promoting any agenda. A crucial goal of our news and feature reporting – apart from editorials, columns, criticism and other content that is expressly opinionated – is to be non-ideological. This is a tall order. It requires us to recognize our own biases and stand apart from them. It also requires us to examine the ideological environment in which we work, for the biases of our sources, our colleagues and our communities can distort our sense of objectivity.

In covering controversial issues – strikes, abortion, gun control and the like – we seek out intelligent, articulate views from all perspectives. Reporters should try genuinely to understand all points of view, rather than simply grab quick quotations to create a semblance of balance.

People who will be shown in an adverse light in an article must be given a meaningful opportunity to defend themselves. This means making a good-faith effort to give the subject of allegations or criticism sufficient time and information to respond substantively. Whenever possible, the reporter should meet face-to-face with the subject in a sincere effort to understand his or her best arguments.

Investigative reporting requires special diligence with respect to fairness. Those involved in such stories should bear in mind that they are more credible when they provide a rich, nuanced account of the topic. Our coverage should avoid simplistic portrayals.

Sources

We report in environments – Hollywood and Washington, to name two – where anonymity is routinely sought and casually granted. We stand against that practice and seek to minimize it. We are committed to informing readers as completely as possible; the use of anonymous sources compromises this important value.

These standards are not intended to discourage reporters from cultivating sources who are wary of publicity. Such informants can be invaluable. But the information they provide can often be verified with sources willing to be named, from documents, or both. We should make every effort to obtain such verification. Relying in print on unnamed sources should be a last resort, subject to the following guidelines:

When we use anonymous sources, it should be to convey important information to our readers. We should not use such sources to publish material that is trivial, obvious or self-serving.

Sources should never be permitted to use the shield of anonymity to voice speculation or to make ad hominem attacks.

An unnamed source should have a compelling reason for insisting on anonymity, such as fear of retaliation, and stories should state those reasons when they are relevant.

The reporter and editor must be satisfied that the source has a sound factual basis for his or her assertions. Some sources quoted anonymously might tend to exaggerate or overreach precisely because they will not be named.

Stories should identify sources as completely as possible consistent with the promise of anonymity. In particular, a source’s point of view and potential biases should be disclosed as fully as possible. For instance, “an advisor to Democratic members of the House Foreign Affairs Committee” is preferable to “a Congressional source.”

When practical, a reporter should consult an editor before entering into an agreement to protect a source’s anonymity. In some cases, an editor may insist on knowing the source’s identity in order to evaluate the reliability of the information provided.

In rare instances, sources may insist that the paper and the reporter resist subpoenas and judicial orders, if necessary, to protect their anonymity. Reporters should consult a masthead editor before entering into any such agreement.

Even in the absence of such an agreement, the possibility exists that a prosecutor, grand jury or judge will demand to know a source’s identity, forcing the reporter to choose between unmasking the source and going to jail for contempt of court. Such situations are rare, and they should not deter us from investigating sensitive or contentious matters.

Reporters should be extremely circumspect about how and where they store information that might identify an anonymous source. Many electronic records, including e-mail, can be subpoenaed from and retrieved by non-newsroom employees.

Promises to a source must be kept except under the most extraordinary circumstances. If a source, acting in bad faith, were to succeed in using the newspaper to spread misinformation, we would consider our promise of anonymity no longer binding. That said, we do not “burn” sources.

Access

The Times does not make deals in exchange for access. When negotiating with Hollywood publicists, for instance, we do not make promises regarding story placement or angle of approach. That such deals are commonplace among entertainment media does not make them acceptable at The Times.

It is permissible to discuss, in general terms, the scope and direction of the story we have in mind. It should be clear, however, that the ultimate placement and angle of a story are for reporters and editors to decide.

This policy does not prohibit us from agreeing to delay publication of information provided under embargo.

The Times does not pay sources for information.

Precision

We live and work in a media environment suffused with hyperbole. It is The Times’ intention to stand distinctly apart from that world and speak straightforwardly to readers.

Fabrication of any type is unacceptable. We do not create composite characters. We do not use pseudonyms. We do not exaggerate sourcing (a single source is a “source,” not “sources.”). We do not manufacture, embroider or distort quotes, either in print or in the video and audio clips posted on our website.

Superlatives such as “biggest,” “worst” and “most” should be employed only when the writer has proof. It is the responsibility of assigning editors and copy editors to challenge all questionable claims. The burden of proof rests with the writer; it is not the desk’s responsibility to prove the writer wrong.

It is unacceptable to hedge an unverified or unverifiable assertion with words such as “arguably” or “perhaps.” Our job is to tell readers what is true, not what might be.

Datelines are statements of fact and are intended to show where a story was principally reported. Visiting an area fleetingly solely to justify a dateline is not acceptable.

Context will sometimes guide the application of these guidelines on precision. There may be instances when hyperbole or sarcasm are used for comic or literary effect.

Columnists may use those devices to make a point, as may humorists. They should be employed with care.

Credit

We report our own stories, but when we rely on the work of others, we credit them.

Facts garnered from standard reference material may not always have to be attributed. But care should be taken to cross-check facts and to use a variety of reliable sources.

Juveniles and victims of sex crimes

The Times does not identify the alleged victims of sex crimes or persons under 18 who are charged with crimes. Exceptions occasionally arise. The decision to name individuals in such cases rests with the editor or managing editor or an editor designated by them.

Criminal suspects

In general, The Times does not identify suspects of criminal investigations who have not been charged or arrested. On occasion, the prominence of the suspect or the importance of the case will warrant an exception to this policy. In those instances, we must take great care that our sourcing is reliable and that law enforcement officials have a reasonable basis for considering the individual a suspect. If someone we have identified as a suspect ultimately is not charged, we should make that known in a follow-up story. The follow-up should be played comparably to the original story if possible.

Staff conduct

The Times expects its editorial staff to behave with dignity and professionalism. We do nothing while gathering the news that we would be ashamed to see in print or on television. We do not let the behavior of the pack set standards for us.

In general, we identify ourselves as staff members when covering news events. There are some instances when offering such identification is impossible, impractical or counterproductive, but in no case should a staff member lie about his or her affiliation with The Times. We should deal honorably with people and institutions we cover, just as we expect them to deal honorably with us.

Times journalists may not use their affiliation with the newspaper to resolve personal disputes or seek special treatment or personal benefits.

Corrections and Clarifications

When we make mistakes, we quickly and forthrightly correct the record. Readers and staff members who bring mistakes to our attention deserve our gratitude. A staff member who receives a complaint about the accuracy of a story should inform an editor. No staff member should decide on his or her own that a complaint does not warrant a correction. (Note: The Times’ corrections policy spells out in greater detail our procedures for handling complaints, corrections and retraction demands.)

PHOTOS AND GRAPHICS

Photographs and graphics must inform, not mislead. Any attempt to confuse readers or misrepresent visual information is prohibited.

In photographing news, we do not stage or reenact events. Photographers may direct subjects of portraits, fashion shoots or studio work. In presenting such images, we must avoid creating the impression that they were captured spontaneously.

We do not add color, create photomontages, remove objects or flop images. We do not digitally alter images beyond making minor adjustments for color correction, exposure correction and removal of dust spots or scratches required to ensure faithful reproduction of the original image. Exaggerated use of burning, dodging or color saturation is not permitted.

On occasion, we publish artistic or graphic renderings that include altered photographs. Such renderings should be clearly labeled “photo illustration.” Before creating a photo illustration, photographers, photo editors and designers must obtain approval from a Senior Editor for photography.

Complex graphic illustrations should be similarly labeled.

Photo editors must verify the authenticity of handout photos. Except in rare instances, credit lines must identify the source of such photographs.

OTHER MEDIA

The growing use of electronic media by The Times creates challenges that may, on occasion, require staff members to apply the principles embodied in these guidelines in new ways. To cite one possible example: journalists should understand that a person who consents to a tape-recorded interview may not want the recording made available on our website.

The Times increasingly is engaged in video production, both for the Web and for other Tribune outlets. In general, video is governed by the same ethical practices as still photography (see above). Distortion of any type is improper. In editing video, do not insert words or splice together statements made at different times so as to suggest that they were uttered at the same time. Excerpts of an interview or address generally should be presented in the order that they occurred. If an interview is presented in
question-and-answer format, the questions must be presented as they were asked.

Reaction shots may not be altered after the fact and should be shot in the presence of the interview subject whenever possible. Staging is prohibited.

In rare instances, re-creations of events may be justified; they must be clearly labeled as such. Video, images or graphics obtained from outside sources must be clearly identified.

Times journalists who accept invitations to appear on other Tribune outlets or in other media forums should be mindful that their remarks require the same care, discretion and neutrality as their published reports in the newspaper.

CONFLICTS OF INTEREST

Guidelines cannot cover every conceivable conflict of interest. If doubt exists, staff members should consult a supervisor. Nevertheless, some principles are clear.

Financial Investments

Staff members may not enter into business or financial relationships with their sources. Similarly, staff members may not cover individuals or institutions with which they have a financial relationship.

In no circumstance will staff members allow personal investments to influence their news decisions. They may not work on stories that could, in any way, shape events for their own financial gain. Likewise, they may not use nonpublic information obtained by The Times to make personal investment decisions.

In the case of, say, a personal finance columnist who owns securities in a company or shares in a fund, the columnist must disclose this financial interest to readers whenever writing about the company or fund.

Because these issues arise most frequently for journalists covering business, a supplementary set of guidelines applies to the business staff.

Outside affiliations and community work Editorial employees may not use their positions at the paper to promote personal agendas or causes. Nor should they allow their outside activities to undermine the impartiality of Times coverage, in fact or appearance.

Staff members may not engage in political advocacy – as members of a campaign or an organization specifically concerned with political change. Nor may they contribute money to a partisan campaign or candidate. No staff member may run for or accept appointment to any public office.

Staff members should avoid public expressions or demonstrations of their political views – bumper stickers, lawn signs and the like.

While The Times does not seek to restrict staff members’ participation in civic life or journalistic organizations, they should be aware that outside affiliations and memberships may create real or apparent ethical conflicts. When those affiliations have even the slightest potential to damage the newspaper’s credibility, staff members should proceed with caution and take care to advise supervisors.

Some types of civic participation may be deemed inappropriate. An environmental writer, for instance, would be prohibited from affiliating with environmental organizations, a health writer from joining medical groups, a business editor from membership in certain trade or financial associations.

More broadly, staff members should be aware of the goals and funding sources of organizations with which they affiliate, and should avoid those whose purpose or backing could cause the paper or staff member embarrassment.

Times journalists occasionally are invited to speak to organizations or to appear on discussion panels. Before accepting, they should consider the purpose of the event and how it might be perceived. Staff members should avoid situations in which their participation could be construed as endorsement of the sponsoring organization’s interests. In general, staff members should refuse honoraria for appearances, though exceptions may be made when the sponsors are educational institutions or journalistic organizations.

Staff members should be careful during such appearances not to make comments that stray beyond what they would write in the newspaper.

The Times, like many newspapers, for years has allowed its sports writers to participate in voting for baseball’s Hall of Fame, college football’s Heisman Trophy and national rankings in college sports, among other areas. Participation in these polls creates possibilities for conflicts of interest. Similar issues arise in the arts when journalists are invited to vote for awards and prizes in film, literature and other fields.

In general, it is inappropriate for reporters to vote for awards and rankings; doing so could reasonably be seen as compromising their objectivity. For critics, whose job is to express opinions on the merits of creative works, awards voting is less troublesome.

Nevertheless, any staff member invited to vote for an award must first receive the permission of the managing editor. No staff member who votes for an award – whether in sports, the arts or any other area – may be part of the paper’s news coverage of that award.

Personal Relationships

Activities of family members may create conflicts of interest. The Times recognizes that it has no authority to restrict the activities of spouses, companions or close relatives of Times staff members who do not themselves work for the newspaper. However, the paper may restrict a staff member’s assignment based on the activities of a family member or loved one. Staff members are responsible for informing a supervisor whenever a companion’s or close relative’s activities, investments or affiliations could create a conflict.

Awards

Staff members should enter their work only in contests whose central purpose is to recognize journalistic excellence. The Times does not participate in contests that exist primarily to publicize or further the cause of an organization. Under no circumstances may staff members accept awards from groups they cover. A staff member who is offered an award should consult his or her supervisor before accepting it.

PERQUISITES

Meals

As a principle, we pay our own way. However, news gathering often occurs in settings where payment is awkward or impossible. When that happens, staff members should make every effort to reciprocate as soon as possible. Let common sense and good manners be the guide.

It is Times policy to reimburse organizations that provide meals or refreshments to journalists covering events they sponsor.

Travel

The Times also pays for travel by staff members on assignment. They may not accept free or discounted transportation or accommodations unless the same discount is available to the public.

Exceptions may arise when access to a news event or source can be gained no other way.

A journalist covering a military or scientific expedition, for instance, may have no reasonable method to pay for travel. Those arrangements should, however, be the exception.

Review Items

The newspaper receives countless unsolicited items, such as books, CDs and food, to review or cover. They are tantamount to press releases. Accordingly, staff members may keep such items for reference, share them with other staff members, donate them to charity or throw them away. No staff member may sell or otherwise profit by review materials.

Items of significant value – electronic equipment, rare books, premium wine – must be returned.

Gifts

Staff members are prohibited from accepting gifts from or giving gifts to news sources, potential news sources or those who seek to influence coverage. Exceptions can be made when reporting in countries and cultures where refusing to accept or provide a modest gift would give offense. When in doubt about the appropriateness of a gift, ask a supervising editor.

Tickets and Admission

Times reporters make every effort to pay for admission to cultural events that they intend to cover.

Critics may accept free admission to events they attend in order to write reviews. Arts organizations commonly provide critics’ press passes in pairs. Because a critic’s appreciation of a performance or work of art is enriched by viewing and discussing it with someone else, a critic may accept the additional pass for a colleague, spouse, companion or friend with an editor’s approval.

Staff members attending cultural and sporting events purely for private enjoyment may not use their affiliation with The Times to gain access or to avoid paying.

OUTSIDE WORK

The first professional duty of every Times employee is to the Los Angeles Times. Freelance work must be considered in that light, as it may at times conflict with the newspaper’s interests, affect its reputation or distract staff members from their obligations to The Times.

Subject to those limitations, staff members are free to do outside creative, community or personal work, including writing articles and books, giving speeches or appearing on TV. But before accepting freelance assignments, staff members must obtain clearance from a supervisor.

The paper may deny a proposal if sensitive unpublished material gathered by The Times is likely to be shared with an outside party.

Work for organizations that compete with The Times is not permitted. In disputed cases, the editor and managing editor will determine who our competitors are.

Journalists may not work for people or organizations they cover or who are regular subjects of the paper’s coverage.

The emergence of blogs has created potential quandaries for staff members who want to express themselves through that medium. No matter how careful Times bloggers might be to distinguish their personal work from their professional affiliation with the paper, outsiders are likely to see them as intertwined. As a result, any staff member who seeks to create a personal blog must clear it with a supervisor; approval will be granted only if the proposed blog meets the paper’s journalistic standards. When approval is granted, staff members should take care not to write anything in their blogs that would not be acceptable in the newspaper. Staff members should observe the same principle when contributing to blogs other than their own.

An additional word on freelancing, especially as it relates to reporting in Southern California: The entertainment industry is a central area of our coverage, and staff members must take special care not to create the appearance of conflicts should they seek work in that industry. Any screenplay or proposed movie or television deal must be disclosed to an editor before outside interest is solicited. When Hollywood agents or executives contact Times staff to discuss possible deals, those contacts should be
promptly disclosed to a supervising editor.

No Times journalist who covers the entertainment industry should ever propose a script or movie idea – or any other entertainment product – to anyone working in that industry.

FREELANCERS WORKING FOR THE TIMES

The work of freelance journalists appears in our paper alongside staff-produced photos, articles and graphics. Freelancers must therefore approach their work without conflicts and must adhere to the same standards of professionalism that The Times requires of its own staff. It is the responsibility of assigning editors to inquire about a freelancer’s potential conflicts of interest before making an assignment.

Conflict-of-interest provisions may apply differently to contributors to the Op-Ed pages. They are expected to bring institutional and personal perspectives to their work. They are not expected to avoid conflicts, but they are expected to disclose them.

 

Ombudsmen Sites

For a list of ombudsmen links around the world, please go to Organization of News Ombudsmen at http://www.newsombudsmen.org/

Links to other ombudsmen and readers’ representatives in the United States:

Anniston Star

Arizona Daily Star


Atlanta Journal-Constitution


Chicago Tribune


Charleston Post & Courier


ESPN


Florida Times-Union

 


Hartford Courant


Kansas City Star

(need to type “readers’ representative” into search key)


The Courier-Journal (Louisville, KY)


National Public Radio


The News & Observer (Raleigh, NC)


The New York Times


Palm Beach Post


PBS


The Plain Dealer (Cleveland)


San Antonio Express-News


Sacramento Bee


The San Diego Union-Tribune


The Salt Lake Tribune


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Readers' Representative Office

This forum is for questions, answers and commentary from L.A. Times readers and staffers about The Times' news coverage. The goals: to help readers understand the thinking behind what appears in The Times; and to provide insight for the newsroom into how readers respond to their reporting.

bloggerReaders' representative Jamie Gold has worked in the readers' representative office since 1999. She was appointed readers' representative in 2001.


bloggerAssistant readers' representative Kent Zelas has been assistant readers' representative since 2003.


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