Extreme reactions to 'Prison Glass'
"Masterful piece of research and writing, " wrote Leah Sullivan of Pasadena.
"What in the world are you people doing?" asked Jim Schupp of Los Feliz.
Readers reacted in the extreme to the "Through Prison Glass" series, a highly detailed examination of a hardened criminal, his crimes and his decades-long relationship with an intelligent, accomplished woman. Readers who followed the three-part series wondered what would happen to the couple and why she stayed in love with him. Readers who didn't follow the story had their own questions: Is The Times a place for storytelling? Was this a story worth telling, and did it belong on Page A1?
In all, more than 200 readers praised the storytelling; some 100 others complained about The Times' publishing what many called a "human-interest" story on the front page (on Nov. 30, Dec. 2 and Dec. 4). Both sets of readers had one thing in common: Many called themselves longtime readers and subscribers.
Three editors -- two who oversee choices for the front page, and one who edited the series -- responded to the readers' concerns.
"Well-written character studies of unusual people have been part of the fabric of the L.A. Times for 40 years. We realize that not all of them will appeal to all readers, but this one did strike a chord with many," said Craig Turner, weekend editor. And from Executive Editor John Arthur: “We present these stories as significant parts of the front page because they are beautifully written and tend to involve readers."
More from readers, editors and the reporter follows.
Schupp's e-mail summarized many of the criticisms: "I accept as necessary your downsizing moves. But when you minimize and summarize real news into thumbnail sketches, e.g., California Briefing, World Briefing, and at the same time, devote precious page after precious page to the antics of a female lawyer and her justifiably incarcerated spouse, there's something very wrong with your judgment. Please, use what's left of the L.A. Times to give us the news we need to know. Leave the lawyer's troubles to the Enquirer."
Reader Sullivan was among those who commented favorably: "When I saw the first installment of your article on the front page, I was angry. I felt it belonged more appropriately on the front page of the California section. But your story cracked open a new portal into life for me, and it is so earnestly and beautifully crafted that I am wholly and unequivocally grateful for the privilege of having access to it."
Arthur acknowledged that "some readers would find neither character in the series particularly sympathetic and would consider the story overplayed." However, to those who say they think only "important news," or hard news, belongs on A1, Arthur points out it's not either/or: "No important news was knocked off the front page or reduced to a brief to accommodate it. We added space to the paper for the series."
Deputy Managing Editor Marc Duvoisin edited the series, which he saw as a "very unusual and utterly absorbing slice-of-life" story. In his response to readers, Duvoisin said: "The newspaper is a buffet, a smorgasbord, a browsing experience," and editors don't expect every reader to read every story and section of The Times. In this case, says Duvoisin, "a great many respondents expressed the sentiment that they crave this kind of deep engagement with original journalism."
(Staffers, too, being human, were split. Even while some on staff said they weren't reading the story, others followed the series eagerly: Duvoisin was chastised by others on staff when he gave away the ending in a news meeting days before the final installment was to be published.)
For every reader who complained, there were two who sounded like Rebecca Segal of Studio City, who called the series "amazing" and Mozingo a gifted writer. Segal also wrote: "I could hardly breathe as I got to the end of the three-part article about Pamela Griffin's steadfast love for such a seeming monster. I hope the L.A. Times will have you write more historical/human interest stories like these."
The unlikely pairing of lawyer and prisoner came to the reporter's attention when Mozingo attended the Aryan Brotherhood racketeering trial that started two years ago. ["Jury gets Aryan Brotherhood case"; "Prison gang trial reveals a treacherous world"; "2 men guilty of role in five deaths."] As Mozingo covered Robert Griffin's RICO case in Los Angeles, he realized that the prisoner charged with being part of a murderous gang was married to a banking attorney from Omaha.
Mozingo says he was naturally drawn to hear how the two of them ever got together, and he wanted to interview Pamela Griffin. As the story described, though, Griffin was was intensely involved in the case, having taken a six-week leave from her job as a senior counsel for a company that processes credit card transactions, and didn't want to talk. Later, when she was ready to talk to the reporter, it was initially only on the subject of prison informants. It took Mozingo most of a year to persuade her to open up on her personal life.
The notes appended to the story describe the months the reporter spent to shore up and verify all the details, looking through court cases around the state, visiting San Quentin, Folsom and Pelican Bay prisons, interviewing federal prosecutors and agents, corrections officials, sheriff's detectives and former Aryan Brotherhood associates.
Ultimately, says Mozingo, "I thought it was fascinating tale that would prompt readers to think about the nature of love and human bonds, while raising some significant legal issues and introducing them to a world many probably never imagined."
From the readers:
On the one hand....
Patrick Meighan of Culver City, in an e-mail: "I just got done reading the third part of your series on Robert and Pamela Griffin. I feel compelled to let you know that I really enjoyed the story. You gave us a very engaging and human look at a very extraordinary situation. Just a really great read. I've got no idea what kind of reader response you're gonna get on this series (and I'm pretty curious about that, actually), but I, myself, just wanted to thank you for the interesting story, well told."
From Maureen O'Mara of Nuevo, in an e-mail: "Congratulations, you have really shown that fact is more riveting than fiction. A gripping story, rather like the old serial stories one had to wait for, week to week. Terrific writing. Thank you."
Sue Z Smith of Los Angeles, in an e-mail: "I just finished reading the last installment on Robert Griffin and thoroughly enjoyed your excellently written series. I was appalled and transfixed throughout. In particular, your description of the murder of that one convict (with the pencil in the eye) was horrifyingly unforgettable and provided an ever-present chilling subtext to the romantic words exchanged between Griffin and his wife. Richly researched and so well done, from A to Z. Bravo! Great journalism."
Linda Dominic Ashe of Costa Mesa, in an e-mail: "Thank you for such insightful, nonbiased, interesting, heartfelt articles. It's hard to write about such subjects without sounding judgmental, holier-than-thou, or cliched, but you pulled it off. Really well done."
Christine Goonetilleke from Irvine, in an e-mail: "So it's 6:45 this morning and I'm driving my 16-year-old, brunette, I might add, cheerleader to school in Irvine this morning. She always says, 'Don't talk so much in the morning, I'm tired,' but I see what I can sneak in before I ruffle her feathers. I tell her about your story about Robert being in prison and Pam the lawyer. She perked right up and asked me about the prisons and what kind of rooms they live in. She asked me about Pam the lawyer and corresponding by letters. She asked me what an informant was. I couldn't believe she didn't know but I guess this in Orange County, not the streets of New York. So I get my coffee and have a free hour before anyone will bother me at work. Where is my story? I have to wait till tomorrow? I don't want to cheat and look it up. Do they get to life happily ever after? I'm in limbo here. If I have to wait I will... Good writing, am enjoying learning about a world I know nothing about.... Thanks, hey anything to get my daughter to actually talk to me is good!"
On the other hand....
From Sid Skolnik of West Hollywood, in an e-mail: "Front-page multi-article series on subjects such as a hardened, convicted felon and his confused wife are more suited for fans of tabloid TV, the raunchier the better, than for subscribers to what we are told is the Southland's newspaper of record."
Patrick Randall of Newbury Park, in an e-mail: "Great job in promoting crime on the front page. We can only hope your continued coverage of gangs and criminals on the front page will inspire kids of Los Angeles to murder their way onto the front page."
Richard W. Feldman of Los Angeles, in an e-mail: "Sensationalistic reporting belongs on the back page of a tabloid, not on the front page of the L.A. Times."
Kate Budlong of Manhattan Beach, in a phone call: "I’ve been wading through 'Prison Glass' Sunday and Monday but not today because I cannot really see what a big soap opera has got to do with anything at all. I don’t see what the purpose of this is. We’ve got some crises which are at the bottom of the page, underneath the fold. A recession, new cabinet members, India in turmoil and other stuff, and we got to read a huge headline: 'A fight to free her soul mate'? You had 24 actual pages in the front section, of those, 13 pages were advertisements. Of the 11 remaining, three full solid pages devoted to this story? Come on guys, get your priorities straight."
Loretta Bonnemere in San Dimas, in a phone call: "I've been a subscriber for 30 years and I resent the direction The Times is taking. The article 'Through the prison glass' really offends me as being a front-page story. It should be a features story at best, or in the California section. We have too many hard-news stories…it shouldn’t be on the front page."
Photo: Pamela Griffin at home in Omaha reading a letter from her husband, Robert, incarcerated at Pelican Bay. Credit: Annie Wells / Los Angeles Times



If people can't understand why this story was written, then they need to get off their high horse and realize that the world does not revolve around HARD NEWS but day to day LIFE. For this couple, life itself is hard news. As far as I'm concerned, this article was needed on so many levels. Thanks for printing it.
Posted by: JT | December 16, 2008 at 01:23 PM
This is many families story; I know most regular folks don't want to know anything about prison. That is until it becomes your family's story; we all are regular folks. I think it was a human interest story that lets people know that because we are successful at work doesn't mean our world is untouched by sorrow and desparate heartache. There are mothers, sisters, grandmothers, aunts and cousins that love inmates of all types. Not to forget fathers, sons, uncles and grandfathers. Not just wives. My Grandmother died waiting for our loved one to come home. Prisions are only going to get worse and our laws are making sure we fill more and more to capacity. Wake up California-pay attention and stop letting the government scare you to death. This was an extreme case of a young man adapting too well to prison gang life. He is living in a world were those are the rules; don't kid yourself people don't become better citizens in prison, just better convicts. I think it was a great article and well written.
Posted by: Emily | December 18, 2008 at 07:09 AM
I have always found these wives who fall in love with monsters interesting subjects, such as Dian Lioy who married Ramirez the Night Stalker and whom an LA Times reporter indicated as a woman victimized by her family. Other than vague remarks about the power of love, Mrs. Griffin brushed off her husband's violent past and avoided admitting that his refusal to cooperate with the law negates his claims of redemption, All is smothered under the warm, fuzzy nobility of true love, If true, her emotions degrade the quality of human love and morality. Maybe I'm pigheaded but something is missing from her character - either she's hiding part of herself or something serious is missing from her soul.
Posted by: Verbwank | December 18, 2008 at 07:10 AM
These kind of multi part stories are unique to the Los Angeles Times. I enjoy and appreciate them immensely. No other paper I know of provides this sort of insight to worlds that most people would be unware of entirely otherwise. I would hope that this Los Angeles Times tradition continues.
Posted by: Dolmance | December 18, 2008 at 07:10 AM
Extraordinary sad story of a wasted life, Robert's. I would hope there would be some way of reaching young people with this story and having it perhaps serve as a warning. And I hope that somehow or other his abilities have some outlet, some usefulness. Probably not; it seems that our California, our once golden state, is determined to warehouse hundreds and thousands of young to old men and women for much of their lives in such cruel places as Pelican Bay, with no state money available or interest in rehabilitation.
Thank you for the series.
Posted by: BetsyR | December 18, 2008 at 07:10 AM
The Los Angeles Times is a left leaning, ACLU inspired newspaper. I am saddened by their continuing biases versus fair and balanced journalism. Why don't they write about the after effects of the crime victim's stories. They romantize the criminal elements. Then, they wonder why their readership circulation is low these days.
Posted by: Kenny | December 18, 2008 at 07:10 AM
As a retired teacher who worked in the prisons, 14 years at Pelican Bay, your article was interesting in many ways. It is understandable that the general public is fascinated with the criminal fringe subculture. It may seem very strange to some, the idea of a serious relationship with someone inside, but I know how charismatic many inmates are. I was always saddened looking into the eyes of love ones on visiting day, the unseen part of the justice equation. The hurting just goes on and on. Your in depth articles are a major reason I read your paper. Hard news in everywhere but a closer look at the world at large is enriching.
Posted by: JR | December 18, 2008 at 07:11 AM
Have you heard of the Dinosaur Media Death watch? You're on it, and the importance you gave this story only adds to your prominence in it's listing order.
Your story, while very good, DOES NOT BELONG on the front page! This is one of the reasons why I do not subscribe any longer.
We want NEWS, without a slant, just good, honest, straight forward reporting of real, actual, news.
Really, how hard can that be?
Posted by: evets | December 18, 2008 at 07:11 AM
I agree with the people who feel this human interest story is better suited to the Features or California section of your newspaper. There are plenty of worldwide issues to keep your front page filled.
Posted by: roncee | December 18, 2008 at 07:11 AM
RE: Prison Glass
Good story, great writing and yes, Pamela still has rocks in her head.
Posted by: Rola Cook | December 18, 2008 at 07:12 AM
"The Nazi and the Nutcase Lawyer"
Great idea for a sitcom pilot.
Posted by: OldRedJoe | December 18, 2008 at 07:12 AM
Great writing and very intriguing. I love reading the paper and I had the folks at the office involved in seeing if Robert was going to jail forever. I was soooo happy to see the guy locked up forever and Pam (the loser lawyer/wife) never to touch him again. The story was very interesting and written very well. Keep up the good writing. This is the way to keep readers coming back for more!
Posted by: Joe Barter | December 18, 2008 at 07:12 AM
Great piece of liberal reporting. Once again,,the poor criminal! I only buy the L.A.Times because it looks good on the botom of my bird cage!
Posted by: M. Ridgway | December 18, 2008 at 07:12 AM
Thank you for the well written article. I enjoy when you have a series like this because I have something to look forward to when I read the paper.
Posted by: Dave | December 18, 2008 at 08:56 AM
This kind of in-depth story is exactly what will save newspaper journalism. I read it on-line because I now live in Seattle. Perhaps because of my age, I saw it as a morality lesson of wasted lives.
Posted by: Rocco Cappeto | December 18, 2008 at 08:56 AM
It was an excellent series and doesn't really matter what the forum was.
Posted by: Jane | December 18, 2008 at 10:11 AM
This gripping three part story had me spellbound until the very last word. Journalism just doesn't get any better than this. It took real effort on my part to not Google Griffin to see how this story turned out but I am oh so glad I didn't. Please do more (much more) of this kind of reporting...
Posted by: Robert Lukitsch | December 18, 2008 at 12:43 PM
I think the LA Times is missing the points in the comments. No one actually said this was news... although many people enjoyed the story, myself being one, this is not "news." The LA Times makes itself less news worthy and more of a Readers Digest by placing these stories before the news. Sadly since most of the world gets it's news from more relevant sources like the web or TV, we must let these former news sources slip into creative writing to pay the bills. I think the paper however should take responsibility for separating news from their pet writing projects.
Posted by: Adam | December 18, 2008 at 12:43 PM
As a fellow journalist, this story compelled me to read each story; it was well written and gripping. Fellow co-workers and I agree with the L.A. Times decision to put it on the cover. While I understand that many may not agree with that choice, I fully support it. I'm sure it was not a split decision. One that took many hours, possibly days to come too.
Plus, a story that gets this much attention tells me that journalism is alive and well.
Posted by: Jerry | December 18, 2008 at 12:44 PM
Some people just don't have enough to complain about. I'm glad the story appeared on A1, so I could read it, as I don't normally read the newspaper from page to page. It was neither a liberal or feel good story, it was a humanitarian story. The story is one I could identify with, only it involves my cousin. This excellent story brings to light what us "normal" folks go through when we encounter "the prison system". It did not minimize the victims involved. There are plenty of their stories being told on the networks these days, ie Forensic Files, etc (which I LOVE!), and I'm glad for it.
Keep up the good work LATimes. You'll have my continued business with good, responsible reporting like this.
Posted by: Helena | December 18, 2008 at 12:44 PM
This was a fascinating read, regardless of peoples views written above, this was a look into two lives, and I appreciate being given the opportunity to read this article. Thank you.
Posted by: CD | December 18, 2008 at 12:44 PM
Prison Glass:
Personally, I still like to read every day online the LA Times!
Yes, I don't live any more in California since May, 2004, but......I really enjoyed this Story of Life, chosen by a very intelligent Women.....Prison ate Herself with such Love...
Aged so much at Her present Age...
Unbelievable, what We do, to our self & no way out....
Very well written.....This Story deserved to be at the Front Page......
Thank You so much & good luck to the LA Times....
Sincerely Marissa
Posted by: Marissa E Graef-Faeth, Versailles in Missouri | December 18, 2008 at 06:22 PM
Fascinating series and I enjoyed it, but there are some valid criticisms here, especially regarding the placement on Page 1 / main news section. THIS DID NOT BELONG IN MAIN NEWS. Your hard news coverage has been slipping, and (as one recent letter to the editor pointed out) it was inexcusable for you to let the anniversary of the Dec. 7, 1941 attack on Pearl Harbor to go uncovered ... especially after missing the anniversary of D-Day back in June. Likewise in October there was no coverage of the elections in Canada. Your financial problems are no excuse for the the continuing slide in the overall quality (I fully understand the need to reduce the quantity, i.e. the size of the newshole) of your product, nor for some of the questionable judgment calls by your editors.
Posted by: Gene | December 22, 2008 at 02:11 PM