Video: David Lazarus on a refi nightmare

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Consumer columnist David Lazarus talks to a Marina del Rey condo owner who refinanced her mortgage with Bank of America, and now is facing foreclosure. Lazarus tells her story, he says, because ‘bankers, lawmakers and regulators need to be reminded from time to time that the housing mess involves real people and that many folks find themselves in trouble through no fault of their own.’

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--Pat Benson