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Consumer Confidential: No e-mail, no Nook

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Here’s your willingly Wednesday roundup of consumer news from around the Web:

--BlackBerry users are finding their service provider to be more naughty than nice this holiday season. Research in Motion, the Canadian company that pumps e-mail and other data into BlackBerry smart phones, says it experienced its second outage in less than a week. RIM blamed the snafu on a software upgrade. By this morning, the company says operations were up and running again. Probably wise, though, to make sure Santa got that e-mail you sent earlier.

--And that’s not the only glitch to report on the electronics front. Barnes & Noble says it won’t have as many of its new Nook e-book readers by Christmas as planned. Instead, customers who were assured they’d have their Nook by the holiday will receive a voucher to be used on the company’s website. Definitely naughty.

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-- David Lazarus

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