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California DMV computers down statewide; many services disrupted

August 14, 2012 | 10:45 am

California DMV computers down statewide; many services disrupted

The California Department of Motor Vehicles experienced a statewide computer outage Tuesday, disrupting many in-office services to customers, officials said.

DMV spokeswoman Jessica Gonzalez said computers in field offices across the state were affected by the problem Tuesday morning. She said the DMV was investigating the cause but said it was not yet clear how long the computer issues would last.

Driving tests were still being given, Gonzalez said, and field office managers are offering appointments for tomorrow or later in the week for anyone unable to wait for other services.

Online services, where customers can renew licenses, registration and other services without going to DMV offices, were not affected, she said.

"Anything we don't need a computer for, we're doing," Gonzalez said.

The DMV issued this statement via Twitter: "DMV is currently experiencing technical difficulties that may affect customer transactions. We appreciate your patience."

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-- Rebecca Trounson

Photo: Screenshot from DMV's website.

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