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Glendale Water & Power customers warned of phone scam

March 9, 2011 |  1:08 pm

Glendale Water & Power began calling its utility customers Wednesday to warn them not to give credit card information to a caller posing as a utility representative.

The warning calls were prompted by customers who have already reported hundreds of dollars worth of fraudulent charges as a result of the scheme, which officials just discovered, Glendale Police Sgt. Tom Lorenz said.

Victims reported receiving calls from people who say they are with the "Glendale Community Hotline," which was collecting outstanding utility balances over the phone, officials said. The callers were asked to give their credit card information to prevent their utilities from being shut off.

The recorded phone warning identifies itself as "a message from the Glendale Police Department" and says that "individuals have attempted to compromise utility customer accounts."

Read the full story here.


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