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Reports of DMV computer outages around California are exaggerated, official says

August 30, 2010 | 10:34 am

The Department of Motor Vehicles is downplaying reports of a statewide computer outage at the agency’s field offices.

Some are experiencing minor difficulties, but customers are not being asked to stay away, said Jan Mendoza, a spokeswoman for the DMV.

“We’ve had power outages before, and [workers] still handle customers,” she said.

It was unclear which of the DMV's 169 offices were experiencing difficulties, she said, adding that reports of computer problems have been exaggerated. The worst anyone can expect is minor delays, she said.

“We’re having some processor issues, but it’s not even statewide,” she said. “You know how rumors go.”

-- Robert Faturechi