Stopping phone book deliveries, redux
Phone book haters: Let's try a collective experiment to stop Yellow Book deliveries -- because we might win this one.
After reading my post, Brad Hole -- the guy behind those eco-friendly, recycled binders, notebooks and CD covers at Sustainable Group -- sent Yellow Book a quick message via this Web form asking to be taken off the delivery list.
Kudos to Yellow Book, because Brad got an e-mail back just an hour and 15 minutes later from Cate Johnson, call center specialist, that said:
Thank you for contacting Yellow Book USA. We have processed your request to be on our do not deliver list for the Seattle directory. For your records, the incident number is [number removed]. Have a good day!
Because of the fact that many phone book companies hire independent contractors who don't always stick to the delivery lists, I'm not certain that Brad's Yellow Book deliveries will really stop once and for all -- but here's hoping!
So, try the same yourself. Send a quick note to Yellow Book asking to be taken off the list. Then see if the deliveries indeed stop! I'll do an update post later asking all of you for a report back on the results of this de-phone-booking experiment.
I know most of you don't want to wait on the phone trying to get through to customer service about getting off the lists, so here are the Web forms/e-mails for some of the other companies:
- United Yellow Pages. customerservice@unitedyp.com
- Verizon. Use the Web form.
Good luck!
